Change-Of-Mind Cancellation

Change-of-Mind Cancellation (Before Delivery Only)

  1. We accept change-of-mind order cancellation within 7 days of purchase, with no cancellation fee imposed. Thereafter, a cancellation fee of 5% will be imposed to cover administrative cost for any cancellation before delivery.

  2. All cancellation requests MUST be emailed to customercare@blackandwalnut.com.sg.

  3. The Cancellation Policy is strictly NOT applicable to the following:
  • Customised / Special Indent Orders
  • Display Units / Floor Models
  • Products purchased on sale / promotion / clearance
  • Products purchased on Bundle Deals & Purchase-with-Purchase Offers
  • Products purchased on discounted prices