Change-of-Mind Cancellation (Before Delivery Only)
- We accept change-of-mind order cancellation within 7 days of purchase, with no cancellation fee imposed. Thereafter, a cancellation fee of 5% will be imposed to cover administrative cost for any cancellation before delivery.
- All cancellation requests MUST be emailed to firstname.lastname@example.org.
- The Cancellation Policy is strictly NOT applicable to the following:
- Customised / Special Indent Orders
- Display Units / Floor Models
- Products purchased on sale / promotion / clearance
- Products purchased on Bundle Deals & Purchase-with-Purchase Offers
- Products purchased on discounted prices