Black & Walnut is trusted by thousands of customers including some of the leading interior designers and high-profile discerning homeowners in Singapore. Here's why:
THE FINEST PRODUCTS
Our team travels around the globe far and wide to bring you the most beautiful homeware, giving you access to a carefully curated selection of the finest luxury furniture pieces. Elegant and timelessly redefined, our passion for premium handcrafted furniture is evident throughout our entire collection.
We build sustainable partnerships with our stakeholders to control the development process from design to construction so as to deliver heirloom-worthy furniture direct from source and cut away agents and middlemen to bring you designer-inspired furniture (NOT inferior replicas) without the designer price tags. And yes, you heard us right! To build customer goodwill, we've chosen to absorb GST on all our products.
Flexibility is at the core of our philosophy. We pride ourselves in delivering a uniquely adaptable range of sofas and ottomans. Most of our designs can be customised to suit your requirements. Made-to-order, we promise our items are worth just the wait. House not ready? Not an issue at all! We can keep your purchased items up to 6 months at no additional charge!
Buying furniture is a very personal decision. Online shopping can provide you with valuable information for easy comparison, but it's no substitute for trying, testing and visually experiencing how products work together. Well, we've decided to give you the best of both worlds! With a e-commerce platform and a physical experience centre spanning over 8000 square feet, you're guaranteed to get more out of your shopping experience.
SECURED ONLINE SHOPPING
We are very serious about data security and our online furniture store is Level 1 PCI DSS compliant which means it adheres to the highest standards of server compliance. That’s hard to beat. (The Payment Card Industry Data Security Standard - "PCI DSS" is a security standard for organizations that handle credit and debit card information.)
We want you to have confidence when you shop online with us. That’s why all our terms & conditions of sale are clearly spelled out on every product page of our online furniture store and we ensure that our customers are appropriately directed to read them without trudging through an unwieldy process.
While there's much talk out there on value preposition, the real "value" we prioritise most is the value we bring into a customer relationship. Yes, competition is stiff out there in the furniture industry. Apart from equipping our sales team with the right product knowledge to personalise customer interactions, our folks are mindful not to over-promise and misrepresent. Don't be surprised if any of our sales consultants respectfully point out that you are considering the wrong offering and suggest alternatives.
We provide white-glove delivery service that fits around your schedule, not ours. Need a product in a hurry? We MIGHT be able to help. We will endeavour to fulfill your order for whatever you need, whenever you need it!